The most common questions about our UK mail-in, component-level Windows laptop repair service — answered.
UK-wide mail-in · No fix, no fee · 90-day warranty
Send us a message and we’ll get back to you promptly. UK-wide mail-in repair from our Grays, Essex lab — no fix, no fee.
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570 Upton Park,Birmingham, UK
hello @gadgetfix.xom
+14 557 677 001
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Long Review - TL;DR: Sorin is excellent and we need more repair shops like him. I spilled liquid on my laptop and shortly after it became stuck in a boot loop. I disconnected the battery myself and sent it to Sorin within a few days, he replied to my initial query within hours, same with the quote. I contacted one other place local to me and they simply said they "would recommend replacing the motherboard" and that "a motherboard repair on this is not worth it as the cost will be more and the success rate is low"—all without having even looked at the laptop in person. I have no doubt that if I went to almost any other place, such as Currys or another standard independent repair shop, they would say the same and suggest either a £1500+ motherboard replacement or refuse the repair altogether. Sorin, on the other hand, contacted me hours after I submitted an enquiry, gave me a quote much lower than I had anticipated, kept that exact same quote once he had diagnosed it, and shipped the laptop back to me less than 48 hours later (less than an hour after I had paid) for me to receive it the next day fully insured. The turnaround was incredibly fast, i had my laptop back with me just 3 days after sending it to him. The laptop display was cleaned and even the somewhat strong smell of the drink I had spilled on it was completely gone. We need more honest people like Sorin who actually do board-level repairs, instead of repair shops that only do part swaps and blanket-quote a new motherboard or part that is hundreds of pounds more than what it would be if they actually did board repairs. This lazy culture that's become so popular results in massive e-waste as people simply buy a new device. Worst of all it causes people to lose hope in economical repairs and lose trust in repairmen. These shops lie and say electronics are not repairable (my experience is just one of thousands), parts must be replaced, or a whole new device may as well be bought, when in reality they just don't have the competency to do it themselves. They have no idea what they are talking about, nor do they have the honesty and decency to tell the customer to go elsewhere because they aren't qualified for board repairs. The only people it benefits are those dishonest repairshops and the large tech companies and stores. The average person does not know that their expensive electronics can (in many cases) be repaired at a fraction of the cost rather than having expensive parts replaced or buying an entirely new device. The biggest issue with those repair shops is the lies they perpetuate (i.e, that it "can't be repaired", or isn't "worth it" - literally what they said to me) rather than simply admitting they are incapable of board repairs. This is a massive issue in the electronics repair space and it's great to see that skilled and honest people like Sorin still exist and are happy to help. We need more people like him. You may also see my laptop on his Youtube channel as he said he did record it. if so i look forward to watching it. Thank you again, Sorin.
Fast reply to my initial enquiry. Quick turnaround of the repair. Asus quoted £500 to replace motherboard when Sorin could simply replace the USB-C ports for 25% of that. 5 weeks on and the laptop is working fine. Very pleased with the service from Sorin and will definitely use again. Highly recommend this service.
An exceptional technician with a deep knowledge and understanding of electronics and especially laptops. Probably the best ‘all round’ technician in the UK. Old school, deep electronics understanding. Ohms Law god.
I started following Sorin's channel on YouTube quite a few years ago. I have learned so much from him and there were a few jobs I couldn't handle that I sent to him. In all cases he was able to fix my customer's devices at a very reasonable cost. Highly recommended!
Cel mai bun! The Best there is ! Not only fixing but teaching also.
One of the few very skilled laptop repair, that is humble and had a lot of electronic knowledge. I definitely recommend it!
Honest guy. You can trust that he will repair your electronics if they are fixable.
